Privacy Policy

Introduction

cobaltzenith B.V. ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website cobaltzenith.world or engage with our property development services.

We are the data controller for the purposes of applicable data protection legislation, including the General Data Protection Regulation (GDPR) and UK data protection laws.

Data We Collect

The data we collect depends on how you interact with our services. We may collect the following types of personal data:

Information You Provide Directly

• Contact information (name, email address, phone number, postal address)
• Business information (company name, position, industry)
• Project details and property development requirements
• Communication preferences and marketing consent
• Any other information you choose to provide through our contact forms or direct communication

Information We Collect Automatically

• Website usage data (pages visited, time spent, referring websites)
• Device information (IP address, browser type, operating system)
• Cookies and similar tracking technologies (see our Cookie Policy for details)
• Analytics data to understand website performance and user behaviour

How We Use Your Information

We use the personal data we collect for the following purposes, based on legitimate business interests, contractual necessity, or your consent:

• Service Provision: To respond to your enquiries, provide property development consultations, and deliver our professional services
• Communication: To contact you about your projects, send updates, and respond to your questions or requests
• Business Operations: To manage our client relationships, process contracts, and conduct business administration
• Website Improvement: To analyse website usage, improve our online services, and enhance user experience
• Marketing: To send you relevant information about our services, with your consent or where we have legitimate interests
• Legal Compliance: To comply with applicable laws, regulations, and industry standards
• Security: To protect our website, services, and business from fraud, security threats, and unauthorised access

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use, please see our Cookie Policy.

Data Sharing and Disclosure

We do not sell your personal data. We may share your information in the following circumstances:

• Service Providers: With trusted third parties who assist us in operating our business, such as IT support, analytics providers, and professional advisors
• Legal Requirements: When required by law, regulation, or legal process, or to protect our rights, property, or safety
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business
• Consent: With your explicit consent for specific purposes

International Data Transfers

We primarily process data within the European Economic Area (EEA). If we transfer your data outside the EEA, we ensure appropriate safeguards are in place, such as:

• European Commission adequacy decisions
• Standard contractual clauses approved by the European Commission
• Other legally recognised transfer mechanisms

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Our data retention periods are based on:

• Client Data: Retained for the duration of our business relationship and up to 7 years after completion for legal and tax purposes
• Marketing Data: Retained until you withdraw consent or we determine the data is no longer needed
• Website Analytics: Typically retained for 26 months in accordance with Google Analytics settings
• Legal Requirements: Some data may be retained longer to comply with legal obligations

Your Rights

Under GDPR and UK data protection law, you have the following rights regarding your personal data:

• Access: Request access to your personal data and information about how we process it
• Rectification: Request correction of inaccurate or incomplete personal data
• Erasure: Request deletion of your personal data in certain circumstances
• Restriction: Request restriction of processing in certain circumstances
• Portability: Request transfer of your data to another organisation in certain circumstances
• Objection: Object to processing based on legitimate interests or for direct marketing
• Withdrawal of Consent: Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the information provided below.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and staff training
• Secure hosting and backup procedures

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children under 16. If you become aware that a child has provided us with personal data, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.

Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Complaints

If you believe we have not handled your personal data in accordance with this policy or applicable law, you have the right to lodge a complaint with the relevant supervisory authority. In the Netherlands, this is the Autoriteit Persoonsgegevens (Dutch Data Protection Authority).